Terms of Service

1. Agreement to Terms

By accessing or using the Perfectly Personalized website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily access the materials on Perfectly Personalized's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Perfectly Personalized at any time.

3. Products and Services

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Custom Orders and Personalization

Due to the personalized nature of our products, all custom orders are final and non-refundable unless the item arrives damaged or defective. Please carefully review all personalization details before submitting your order.

By submitting custom text, images, or designs, you represent and warrant that you have the right to use such content and that it does not infringe on any third-party rights.

5. Orders and Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

7. Returns and Refunds

Due to the personalized nature of our products, we generally do not accept returns or provide refunds unless:

• The item arrives damaged or defective
• The item is significantly different from what was ordered
• We made an error in the personalization

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Perfectly Personalized or its content suppliers and is protected by copyright and other intellectual property laws.

You may not use our trademarks, logos, or other proprietary information without our express written consent.

9. User Content and Reviews

By submitting reviews, comments, or other content to our website, you grant Perfectly Personalized a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

You agree not to submit content that is unlawful, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content at our sole discretion.

10. Disclaimer

The materials on Perfectly Personalized's website are provided on an "as is" basis. Perfectly Personalized makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

11. Limitations

In no event shall Perfectly Personalized or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Perfectly Personalized's website, even if Perfectly Personalized or a Perfectly Personalized authorized representative has been notified orally or in writing of the possibility of such damage.

12. Indemnification

You agree to indemnify, defend, and hold harmless Perfectly Personalized and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

14. Changes to Terms

Perfectly Personalized reserves the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms of Service.

15. Contact Information

Questions about the Terms of Service should be sent to us using our contact page.